Terms of Service

Last Updated: April 14, 2026

Please read these Terms of Service ("Terms") carefully before using Krad ("the Service," "the App"), available at krad.app and through our desktop and mobile applications, operated by Krad ("we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

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1. Acceptance of Terms

By creating an account, downloading, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We may update these Terms at any time by posting a revised version at krad.app/terms. Your continued use of the Service after any changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Description of Service

Krad is a computer-aided design (CAD) application that provides in-app drawing and modeling tools, AI-powered design assistance features, and cloud storage for design files. The Service is available via web browser at krad.app, as well as through desktop and mobile applications. Features and availability may change at any time without notice.

3. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Account Registration

An account is required to save files to the cloud. You agree to provide accurate information, keep your credentials confidential, and accept full responsibility for all activity under your account. We are not liable for any loss or damage arising from unauthorized use of your account.

5. Subscription Plans and Payment

Free Plan

You may use Krad with a free account. Free features may be modified, limited, or removed at any time without notice.

Pro Plan

Krad offers a Pro plan at $12.00 per month. Pro plan terms:

  • Billed monthly on a recurring basis.
  • You may cancel at any time through your account settings. Cancellation takes effect at the end of the current billing period.
  • All fees are non-refundable. No refunds or credits will be issued for partial months, unused features, or account termination, except as strictly required by applicable law.
  • We reserve the right to change pricing at any time with at least 30 days' notice before the next billing cycle.
  • Failure to pay may result in immediate suspension or termination of your account.

Payment is processed through a third-party payment processor. We do not store full credit card numbers.

6. AI-Powered Features

The Service includes AI tools that assist with model generation and design. By using these features, you expressly acknowledge and agree that:

  • AI-generated outputs are provided on an "as-is" basis as suggestions only. They may be inaccurate, incomplete, unsuitable, or contain errors.
  • You are solely responsible for reviewing, validating, and accepting any AI-generated content before use. We bear no responsibility for any consequences arising from your use of or reliance on AI-generated content.
  • AI outputs are not professional engineering, architectural, or design advice and should not be treated as such.
  • You retain ownership of designs you create using AI tools, subject to Section 7.
  • We will not use your specific design files to train AI models without your explicit consent, but we may use anonymized and aggregated usage data to improve the Service.

7. User Content and Intellectual Property

Your Content

You retain ownership of content you create or upload ("User Content"). You grant us a limited, non-exclusive license to host, store, process, and display your User Content solely to operate the Service. We are not responsible for the loss, corruption, or unauthorized access of User Content. You are solely responsible for maintaining backups of your files.

Our Content

The Service, including its code, AI models, graphics, interface, and documentation, is our property and protected by intellectual property laws. You may not copy, modify, distribute, decompile, or reverse-engineer any part of the Service.

8. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose.
  • Upload malicious code, viruses, or harmful data.
  • Attempt to gain unauthorized access to the Service or its systems.
  • Interfere with or disrupt the Service.
  • Scrape, crawl, or extract data from the Service without consent.
  • Reverse-engineer, extract, or replicate our AI models or outputs.
  • Sublicense, resell, or redistribute access to the Service.
  • Use the Service to generate content that is illegal, harmful, or infringes on the rights of others.

9. Assumption of Risk

You expressly acknowledge and agree that your use of the Service is at your sole risk. Without limiting the generality of the foregoing:

  • You assume all risk associated with the use of AI-generated designs, models, and outputs, including but not limited to their use in manufacturing, construction, engineering, 3D printing, or any other application.
  • You assume all risk related to the storage of your files in the cloud, including potential data loss or corruption.
  • You are solely responsible for ensuring that any designs created with the Service comply with all applicable laws, regulations, codes, and professional standards.
  • We are not responsible for any physical, financial, structural, or other damages resulting from objects, structures, or products designed, modeled, or manufactured using the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS." TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.

WE DO NOT WARRANT THAT:

  • THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
  • THE RESULTS OBTAINED FROM THE SERVICE (INCLUDING AI-GENERATED CONTENT) WILL BE ACCURATE, RELIABLE, OR FIT FOR ANY PURPOSE;
  • DEFECTS WILL BE CORRECTED;
  • THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; OR
  • YOUR DATA WILL BE SECURE OR FREE FROM LOSS OR CORRUPTION.

YOU ACKNOWLEDGE THAT THE SERVICE IS NOT INTENDED FOR USE IN SAFETY-CRITICAL APPLICATIONS, INCLUDING BUT NOT LIMITED TO STRUCTURAL ENGINEERING, MEDICAL DEVICE DESIGN, AEROSPACE, AUTOMOTIVE SAFETY SYSTEMS, OR ANY APPLICATION WHERE FAILURE COULD RESULT IN PERSONAL INJURY, DEATH, OR SIGNIFICANT PROPERTY DAMAGE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KRAD, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE LESSER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) THIRTY-SIX U.S. DOLLARS ($36.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

12. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Binding Arbitration

You and Krad agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") shall be resolved exclusively through binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies.

Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration shall take place in the State of Vermont or, at your election, may be conducted remotely (by telephone, video, or written submission). The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

Class Action Waiver

YOU AND KRAD AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

Opt-Out

You may opt out of this arbitration agreement by sending written notice to arbitration@krad.app within 30 days of your first use of the Service. If you opt out, disputes will be resolved under Section 13.

13. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of Vermont, United States, without regard to conflict of law principles. If the arbitration agreement in Section 12 does not apply (including if you opt out), you agree to submit to the exclusive jurisdiction of the courts located in the State of Vermont for resolution of any Dispute.

14. Indemnification

You agree to indemnify, defend, and hold harmless Krad, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law; or (e) any use of designs, models, or outputs created through the Service, including any third-party claims related to manufactured, built, or implemented designs.

15. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it carefully.

16. Availability and Modifications

We may modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, and without liability to you. We are not obligated to maintain, support, or update the Service.

17. Multi-Platform Access

These Terms apply equally across all platforms (web, desktop, mobile). Features may vary across platforms. We do not guarantee feature parity.

18. Termination

We may suspend or terminate your account at any time, for any reason, with or without notice. You may terminate your account at any time through your account settings. Upon termination, your right to use the Service ceases immediately. We may delete your data within 30 days of termination. We are not liable for any loss of data resulting from termination.

19. Third-Party Services

The Service may integrate with third-party services. We are not responsible for and assume no liability for third-party services. Your use of them is subject to their own terms.

20. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, cyberattacks, pandemics, or labor disputes.

21. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations in connection with your use of the Service.

22. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

23. No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

24. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Krad regarding the Service and supersede any prior agreements.

25. Contact Us

If you have questions about these Terms, please contact us at:

Krad

Email: support@krad.app

Website: krad.app

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